Privacy Policy

 

This is a website owned by Intelligent-Solutions.

Intelligent-Solutions, (“Mobilespy”, “we”) owns and runs Mobilespy.com (the “Website”). A link to this privacy policy is included on the About page of the Website. Mobilespy respects the privacy of its users. This document explains how Mobilespy will use the information that you provide to us via the Website. Mobilespy may amend this privacy policy from time to time. If Mobilespy does so, the revised privacy policy will be posted on the Website.

Please read this Privacy Policy carefully to understand our views and practices regarding your personal information and how we will treat it.  By visiting this Website, you are freely accepting and consenting to the practices in this Privacy Policy.  You may withdraw your consent at any time and for any reason with effect to future data processing by contacting use at the address listed below in the Section titled “Communications”.  Mobilespy will use any and all, including personal information to provide its service to you or where such processing is necessary for compliance with a legal obligation to which Mobilespy is subject.

This privacy policy governs the collection use and storage of personal information  – personal information refers to information that is related to you.

If you are viewing our Website to sign up as a customer  (“Customer”), on sign-up or account creation you will be requested to enter into an agreement with Mobilespy (“Agreement”).  That Agreement may contain additional privacy disclosures and obligations.  If there is any conflict or inconsistency between the Agreement and this Privacy Policy, the Agreement prevails.

  1. Information Collected and How it’s Used.
    1. Email Address. You are not required to provide personally identifiable information to visit the Website or to watch publicly available information, test the demo or sign up for a trial account or buy a subscription. however, in order to create an account you need to provide your email address. Account-related activities on the Website, requires that a registered email address is used by the Website. We exclusively use your email address exclusively to provide all promised functionalities and features of the website and for the app. We do not use your email address to send commercial messages except as part of a specific program or feature for which you will have the ability to opt-in or opt-out by following the directions in the email. We also reserve the right to contact you regarding violation of this privacy policy, the Terms of Service or any other law or applicable regulation or policy.
    2. Aggregate usage data. Mobilespy may collect, absolutely anonymized, data on all users, including data about their usage of the site and its various features, but it is de-identified except as described below under the IP Addresses section. We use this information to improve and enhance the Website.
    3. Cookies. We (Mobilespy) use technologies such as cookies, beacons, tags, and scripts to analyze browsing behaviour and administer the website. We use cookies to remember users’ settings (e.g. language preference) and for sessions for logged in users. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our website, but your ability to use some features or areas of our website may be limited.
    4. Log Files. Unlike most websites, we do not gather information automatically to store in log files.
    5. We may collect information that is necessary for our legitimate interests, which will be disclosed to you at the time of collection. Mobilespy will use this information for the purposes of which it was collected.
  2. Storage and Disclosure of Your Information. By using the Website, you understand that your support requests and other activity are saved on our servers as a matter of operation. To the extent that your activity includes personally identifiable information, such information may be saved on our server(s) and may be disclosed to other users of the Website as determined by access permissions. We use Local Storage Objects, such as HTML5, to store content information and preferences. Various browsers may offer their own management tools for removing HTML5. Mobilespy may disclose logs in legal proceedings in the same manner as other personally identifiable information. Mobilespy will share your personal information with third parties only in the ways that are described in this privacy statement. We may share personally identifiable information with third parties in the following cases:
    1. to companies that provide services to help us with our business activities such as without limitation our payment processor, marketing provider, hosting provider, support services providers. These companies are authorized to use your personal information only as necessary to provide these services to us.
    2. in cases of abusive behavior or suspected violations of the Terms Of Service of either the Website, we may share personal information, including IP address, with that service or third parties in order to investigate the violation and to take appropriate action;
    3. to respond to subpoenas, court orders, or legal process, to prevent fraud or imminent harm, or to establish or exercise our legal rights or defend against legal claims; or in response to a lawful request by public authorities, including to meet national security or law enforcement requirements;
    4. to any current or future corporate affiliates;
    5. to third party social media sites as set forth in this policy.
    6. in the event that Mobilespy is acquired by or merged with another company, Mobilespy will transfer information about you to that other company.
    7. to fulfill other legitimate purposes permitted by applicable law.

      In accordance with applicable data protection laws, you may have the right to request: access to, rectification, and erasure of your personal information; restriction of processing of personal information; objecting to certain processing of personal information; and the right to data portability. Where any processing of personal information is solely dependent upon your consent, you have the right to withdraw such consent at any time (For example, we suggest by using the any unsubscribe link contained in an applicable marketing message, or, emailing us at the “Communications” details below). Please note that if you revoke your consent for the processing of information then we may no longer be able to provide you certain services. We may limit or deny your request to revoke consent if the law permits or requires us to do so, if we are unable to adequately verify your identity, or if our processing is not based on your consent. If you believe that we have not processed your personal information in accordance with applicable data protection laws, you may lodge a complaint with the respective supervisory authority or data protection regulator. The provision of personal information by you will be for contractual, marketing, or analytical purposes as referred to in this Privacy Policy. If we do not have access to such personal information from you, then we will not be able to undertake certain Services for you. We may withhold information where the search for that information would require disproportionate effort or have a disproportionate effect to, for example, the cost of providing the information, the time it would take to retrieve the data, or how difficult it may be to obtain the information requested. To exercise your rights under these provisions, please contact us at the “Communications” details below. When we receive your requests, we may ask you to verify your identity before we can act on your request.

  3. Security. The security of your personal information is important to us. Our policy is to encrypt any transmission using Transport Layer Security technology (TLS). We follow generally accepted standards and go above and beyond to protect any information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. Please contact us if you have any questions about security on our Web site.
  4. Communications. You may have a right, in accordance with applicable laws, to access, update, correct, and in some cases requests deletion of the personal information that we hold about you. When updating your personal information, we may ask you to verify your identity before we can act on your request. Any access request will be subject to the relevant fee, if any, to meet our costs in providing you with details of the information we hold about you. We will comply with your request as soon as reasonably practicable and in accordance with applicable laws. We may need to retain certain information for recordkeeping purposes, as required under applicable legal obligations, or to complete any transactions that you began prior to requesting such change or access.If you have any comments or questions you may address them to our customer service department at support@Mobilespy.com, by telephone at +43 (01) 647-9222 or via mail addressed to Mobilespy Customer Service, Mobilespy, Stolberggasse 56/17, 1050 Vienna, Austria.If Mobilespy needs, or is required, to contact you concerning any event that involves information about you, we may do so by email, telephone, or mail.
  5. Retention of Information. Mobilespy retains your personal information:
    1. For so long as your account is active or as needed to provide you with services, Website or to fulfill our contractual obligations;
    2. As necessary to comply with our legal obligations, resolve disputes, and enforce our agreements; and
    3. For so long as is necessary for the purposes for which we collected such personal information.
  6. Notification of Changes. From time to time, Mobilespy may use your information for new, unanticipated uses not previously disclosed in our privacy policy. We will post policy changes to our Website at this location to notify you of any future changes prior to when they become in effect and will use for these new purposes only data collected from the time of the policy change forward. If you are concerned about how your information is used, you should check back at our Website periodically.
  7. Acceptance. This privacy policy is incorporated into and subject to the terms and conditions of Mobilespy Terms of Service, available on the Website. Use of the Website and the services offered thereby is subject to your compliance with the Terms of Service, which constitutes a legal agreement between you and Mobilespy. Each time you use the Website and the services offered thereby you signify and acknowledge that you have read, understood and agree to be bound by the Terms of Service, which incorporates the privacy policy and any applicable posted guidelines. Use of the Website and any services offered thereby signifies the acceptance of the Terms of Service and the Privacy Policy. If you do not agree with the terms of either of these documents, do not provide Mobilespy with any information and do not use the Website or the services offered thereby. Your continued use of the Website and the services offered thereby in light of changes to this privacy policy, the Terms of Service, or to the relevant principles thereof will signify your acceptance of the changes.

Privacy Policy Updated: October, 2018